Tsunami Wash

Contacts

Address:
425 South Sunrise Way, Palm Springs, CA 92262
Get directions

Phone number:
+1 760-325-6181

Categories:
Establishment   Laundry  

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Reviews about Tsunami Wash

• william bowman

  Nov, 08 2018
  ★ ☆ ☆ ☆ ☆
  this place doesn't seem to care about their customers. I started going because my usual laundry closed down last year- but now I'm moving on because its bad enough they are over priced- now they are rude and don't have time for customers
• Mike S

  Jan, 17 2018
  ★ ☆ ☆ ☆ ☆
  This place was ONCE, a long time ago, a nice and friendly place to do laundry. Now they have 12 year old staff who are rude, 'bitchy but with a smile', and open and close the place whenever they feel like it. It makes you wonder if there is a Owner/Manager at all.
  
  As an example, I had put two loads of laundry in at 6:40 PM and still had 2 more to start. At 7:02 PM, as a courtesy, I asked the 12 year old they had on duty if I could still start my other 2 loads. She looked at me and with a huge fake smile said "The last loads have to be in by 7:00 PM." I told her they were short washes, and pointed out that with 20 min to wash and 30 to dry that I'd be out by 7:45 PM. She simply said "The last loads have to be in by 7:00 pm and anyway, I'm closing early tonight."
  
  So apparently the teenage staff get to choose when they open and close based on how tired they are or their social schedule for that evening. That's a pretty shi#%y way to run a business.
  
  To make my irritation clear to this teenager, even knowing she was wanting "to leave early", I stayed until exactly 8:00 PM and folded every item of my laundry, even with her asking me when I wold be done and her pacing around the place impatiently waiting for me to leave.
  
  As a general business practice, if your posted business hours are 7:00 AM to 8:00 PM then you should hire responsible people who can tell time and not rush paying customers out of the place early just so they can duck out ahead of time to party on a Friday night!
  
  A warning to all - - double check the hours for that day before you go, as you start your laundry and during the washing and drying cycles because these children they have running the place make up the hours as the night goes along.
  
  Thankfully I found a MUCH better laundromat just a few miles away with vending machines, a swamp cooler, and a TV. Look up Thrifty Wash at Rimrock Center on Hwy 111, near Gene Autry. MUCH better facility!!!

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