Vacation Palm Springs

Contacts

Address:
1276 North Palm Canyon Drive #101, Palm Springs, CA 92262
Get directions

Website:
vacationpalmsprings.com

Phone number:
+1 760-778-7832

Categories:
Establishment   Real estate agency   Travel agency  

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Reviews about Vacation Palm Springs

• Brendan McShane

  Sep, 08 2018
  ★ ☆ ☆ ☆ ☆
  Horrible Horrible business practices! In August 2017 I booked a rental house through Vacation Palm Springs for 5 days in April 2018. Now it's February 2018 and they cancelled the reservation on me. With only two months notice.
  
  They haven't refunded my deposit, they haven't offered me any discount on another purchase and they refuse to accept blame. They cite that the homeowner sold his property and therefore they have absolutely no obligation to honor our existing rental contract. If I had cancelled on them I would still be charged 10% of the original contract; but apparently it is okay when they cancel on me instead. I put over $1,000 down on a deposit for a $4,200 rental agreement for a 5 bedroom property.
  
  I will never ever use this company or recommend this company to anyone for any reason. They will ruin your vacation last minute and act like it's your fault.
  
  Email message from Bunnie @ Vacation Palm Springs:
  "The home you reserved [RENTAL HOME NAME] is no longer available for your dates. The was sold. I know that this is disappointing, but I am here to help. Listed below are 5 bedroom homes that are open and available for your dates. My contact information is listed below I will be in the office tomorrow morning from 9:00 am to 6:00 pm. If you should see a home that you are interested please email me or you call me at the number listed tomorrow."

Photos and maps

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